Check In Monday – Saturday
8:30 a.m. – 5:00 p.m.
8:30 a.m. – Noon
Open for Hotel Guest Check-In and Check-Out Only
12:00pm – 4:00pm
- We suggest that your pet be picked up by 12:00 p.m. or the daily rate will apply.
- Guests may arrive or depart any time during regular business hours; however, we prefer arrival at least one hour prior to closing.
- If your pet is being groomed, you may check out as late as 5:00 p.m., we will waive the daily rate and you will only be charged for grooming.
The Willow Pet Hotel makes every effort to ensure that all guests enjoy their new home away from home. Along with our superb facility and extraordinary guest services, a veterinarian is on-call 24 hours a day, 7 days a week.
All Pet Hotel Boarding reservation must be secured with a $25 non-refundable deposit. The deposit must be secured by a major Credit or Debit Card (your deposit will be credited to the final bill upon checkout).
Payments are accepted in the form of all major Credit Cards (Visa, MasterCard, American Express and Discover), Debit Cards and Cash. Sorry, we do not accept checks.
Payment in full is required at the time of checkout.